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Voice Call Demo
Trigger an AI voice call via NadaLab. Ticket will appear below after the call completes.
Open Tickets
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Resolved Today
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auto-handled by AI
Telegram
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tickets from chat
Voice
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tickets from calls
Avg Response
4s
AI auto-response
Ticket Queue
All
Housekeeping
Engineering
F&B
Front Office
| Ticket | Channel | Room | Dept | Sev | Description | Intent | Lang | Status | Time |
|---|---|---|---|---|---|---|---|---|---|
| Connecting to Supabase... | |||||||||
Conversation Replay
Select a ticket to view the conversation
Housekeepingon shift
0
open tickets
8 min
avg response
Engineeringon shift
0
open tickets
14 min
avg response
F&Bon shift
0
open tickets
20 min
avg response
Front Officeon shift
0
open tickets
4 min
avg response
Today's Performance
Total Interactions
142
+18% vs yesterday
Avg Response Time
4s
AI auto-response
Avg Time to Resolve
12 min
P90: 28 min
SLA Compliance
92%
target 90%
Guest Satisfaction
4.3/5
from sentiment analysis
AI Auto-handled
87%
no staff involvement
Ticket Distribution by Department
Complaint Rate (7-day)
18%15%22%14%12%10%8%
Channel Split
Recurring Issue Alert
Room 312 has had 4 engineering complaints in the last 14 days (A/C related). Room 507 has had 3 housekeeping requests in 7 days. Consider scheduling preventive maintenance.